Product Features

eFreshTrack empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
Click on a category below to learn about the features that benefit your group.

  • Full visibility into the sales process
  • Full visibility into sale staff performance
  • Track every customer interaction
  • Guards company’s information assets
  • Volume and Financial Forecasting
  • Hosted – no hardware or software to buy
  • No onsite IT expertise required
  • No contract – Cost effective
  • Easy to learn
  • Access to all CRM data on smartphone
  • Online ordering for your customers

  • Single repository for all client contact info – past, present
    and future
  • 360-degree view of customer data
  • Easily access other web data inside the application
  • Easily create templates for proposals, contracts and invoices
    using Microsoft Word
  • Manage sales documents
  • Integrate with Microsoft Outlook mail, tasks and calendars
  • Campaign-style email management included in core CRM product
  • Access all CRM data from a smartphone
  • Portal for customers

  • Cloud-based
  • Secure
  • Multi-site backup
  • Seamlessly scales from 1 to 1000 users or more
  • Mobile delivery via HTML5 – any smartphone with a browser will
    allow access to system
  • Mainstream environment and development tools – Microsoft SQL
    Server and Microsoft .net
  • Full API library

  • Easy to configure
  • US based support
  • Building a peer-to-peer support network through FX University